Profile summary

Multilingual Business Analyst with 2 years of experience across 3 organizations. Confident in ability to manage product launches, financial analysis, and cross-functional coordination. Committed to delivering structured insights and maintaining regulatory compliance for regional operations.

Career highlights

Product Demonstrations And Proof Of Concepts: Executed over 100 product demonstrations and proof-of-concepts to secure new agreements with government entities and major financial institutions.

Sales Key Performance Indicators: Contributed to the sales team exceeding 200 percent of sales KPIs, marking the highest performance recorded in 7 years.

Client Satisfaction Monitoring: Raised post-engagement client satisfaction by 30 percent by monitoring performance metrics, collecting structured feedback, and refining service delivery workflows.

Key skills

ProfessionalBloomberg Terminal Minitab Power BI Tableau MS Dynamics 365 MS Office SAP S/4HANA Oracle APEX DevOps Slack Jira Data Analytics Customer Relationship Management Financial Analysis Technical Sales Enablement Regulatory Compliance Product Launches Cross-Functional Coordination Portfolio Management Risk Assessment

Professional experience

Product Associate – Data, AI and AnalyticsDec 2025 - Present
Insight360 Dubai, U.A.E

Coordinates product launches and technical sales enablement for data, AI, and analytics solutions. Oversees regulatory and legal compliance for regional operations while aligning marketing, engineering, and sales workstreams.

  • Executed over 100 product demonstrations and proof-of-concepts to secure new agreements with government entities and major financial institutions.
  • Contributed to the sales team exceeding 200 percent of sales KPIs, marking the highest performance recorded in 7 years.
  • Delivered presentations at high-profile industry events including GITEX UAE and LEAP alongside client forums across the GCC region.
  • Prepared technical and financial proposal documents while presenting solution roadmaps and core features to prospective enterprise clients.
  • Planned go-to-market initiatives for multiple product launches while coordinating cross-functional workstreams to support market performance.
Buisness Client Adviosor – Customer Relationship ManagementJan 2024 - Nov 2025
ProCredit Bank BiH Sarajevo, BiH

Managed corporate and institutional accounts by evaluating financial needs, risk exposure, and liquidity positions. Developed executive dashboards and analytics suites to track key performance indicators for senior leadership.

  • Conducted data analysis across engagements with government bodies and trade institutions by consolidating multi-source datasets and translating findings into executive recommendations.
  • Raised post-engagement client satisfaction by 30% by monitoring performance metrics, collecting structured feedback, and refining service delivery workflows.
  • Synthesized Excel-driven analytics with AI-enabled insight generation to support executive decision-making under tight turnaround windows.
InternSep 2023 - Dec 2023
ProCredit Holding Sarajevo, BiH

Executed daily banking operations and administrative workflows while coordinating client onboarding procedures across branch and back office departments.

  • Collaborated with branch and back office colleagues to complete assigned tasks within established deadlines.
  • Developed and moderated Project Management presentation documents, including project charters, risk registers, and weekly status updates for stakeholders.

Projects

exposure, using financial statement and cash-flow analysis to identify cross-selling and wealth-building opportunities and

inform tailored advisory recommendations across lending, deposits, transaction banking and investment products ProCredit Holding Sarajevo, BiH

Intern – Banking Operations 09/2023 – 12/2023

Supported daily banking operations and administrative workflows, maintaining accuracy and process efficiency Assisted with client onboarding and account-servicing processes with a strong focus on accuracy, professionalism and

attention to detail

Collaborated with colleagues across branch and back-office departments to complete assigned tasks within deadlines. Developed and moderated Project Management presentations documents, including project charters, risk registers, and weekly status updates to keep stakeholders informed on project updates

Education

Master of Business Administration and ManagementJan 2024 - Dec 2025
Swiss Business School Basel, Switzerland
  • Relevant courses: Big Data & AI, FinTech Seminar, Sustainable Banks
B.scSep 2022 - Feb 2023
Lauder Business School Vienna, Austria

Business Administration and Management

  • GPA: 1.0 / 6.0 (1.0 = highest grade), equivalent to 90%
  • Dean’s Honour List, Lauder Business School Entrance Scholarship recipient
  • Relevant courses: Internal Accounting, International Business, Marketing, Risk Management
Master of Business Administration and ManagementJan 2024 - Dec 2025
• Relevant courses: Big Data & AI, FinTech Seminar, Sustainable Banks

Lauder Business School Vienna, Austria

B.sc – Business Administration and ManagementSep 2022 - Feb 2023
• Dean’s Honour List, Lauder Business School Entrance Scholarship recipient
  • GPA: 1.0 / 6.0 (1.0 = highest grade), equivalent to 90%
  • Relevant courses: Internal Accounting, International Business, Marketing, Risk Management Core Competencies & Additional Data Language skills: Bosnian (native), Slovenian (native), English (fluent), German (business fluent) Analytical Software: Bloomberg Terminal, Minitab, Power BI, Tableau Enterprise Software: MS Dynamics 365, MS Office, SAP S/4HANA, Oracle APEX, DevOps, Slack, Jira References: Available on request

Languages

Bosnian · Native

Slovenian · Native

English · Fluent

German · Professional